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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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amanda wilson

August 28, 2025

5  out of  5
rating by amanda wilson
"Awesome insurance agency, always so friendly and helpful. Can't say enough good things about Gina, Ben, and the entire team!"
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Sara Richardson

August 28, 2025

5  out of  5
rating by Sara Richardson
"Gina and Ben are the absolute Best!!! Always responsive and super helpful!"
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sd kng

August 28, 2025

5  out of  5
rating by sd kng
"Gina was very patient with me and most helpful."
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D punisher

July 24, 2025

5  out of  5
rating by D punisher
"Trusted experts to partner with for all insurance solutions, they will diligently work to provide the most favorable rates available."
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Vanessa Hathcox

July 24, 2025

5  out of  5
rating by Vanessa Hathcox
"Tracy was really helpful. She answered all of our questions very fast and made the change of insurance very easy and not stressful. Thank you Tracy"
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Seth Harper

July 17, 2025

5  out of  5
rating by Seth Harper
"State Farm is always quick and efficient to answer my questions! I never hang up the phone wondering about something!"
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Britney Deal

June 29, 2025

5  out of  5
rating by Britney Deal
"I have been with state farm for 9 years and they have been friendly and helpful through every life event and car accidents I have gone through. Some of the best agents."
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Bobby Blair

June 24, 2025

5  out of  5
rating by Bobby Blair
"Ben and his team are amazing. Tracy is the best I have ever had the pleasure of working with. She took her time made sure I understood my coverage. She also made sure that I was aware of changes and additions that I needed for my policy. They are humble and great people to work with!"
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Deanna Reeves

June 23, 2025

5  out of  5
rating by Deanna Reeves
"I Spoke with Tracy Sherrer who very willing & helpful to get my payment processed. Great customer service!"
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AMY WARD

June 17, 2025

5  out of  5
rating by AMY WARD
"Ben and Gina have always handled my "crisis"! Whether a tree on my roof or the cars in a wreck."
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N Wilson

June 17, 2025

5  out of  5
rating by N Wilson
"I can’t rave enough about the great service I have received from; BenNorris, State Farm Agency. Gina has been the consummate professional sharing options and information that is timely and accurate any time I habe a question. Give Ben Norris Agency a call, you will not find nicer people to care for you insurance needs !"
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Kara Phillips

June 13, 2025

5  out of  5
rating by Kara Phillips
"I always have amazing customer service with Ben Norris and his team. They make themselves available to answer questions and explain my policy to me. A few years back, we had a storm come through that caused very slight damage to our home. Gina was available to answer questions on my next steps. She also made sure that people in our area KNEW they were up and working for us. I can’t recommend them enough."
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Kristin Bullard

June 9, 2025

5  out of  5
rating by Kristin Bullard
"We absolutely love your friends at Ben Norris State Farm!! They will take care of everything you need and quickly! We won't ever use anyone else!!"
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Kala Glasscock

June 5, 2025

5  out of  5
rating by Kala Glasscock
"Fantastic Insurance Agency! Ben Norris has been my insurance agent since 2017. Ben and Gina have always gone above and beyond helping me with my auto, life, and renters insurance needs!"
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Denver Clark

February 24, 2025

4  out of  5
rating by Denver Clark
"We were EXTREMELY happy with our previous insurance but had to swap companies due to moving states and Greysen was able to get us a policy fairly quick and has so far been nice. We haven't used them for very long though. Hoping they hold up to the high expectations our last insurance company set for us."
We responded:
"Thank you for sharing your positive experience with our team! Your feedback means a lot, and we're grateful to have you as a customer. If there's anything else you need, we're always here to help!"
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Daniel

February 20, 2025

4  out of  5
rating by Daniel
"Great customer service and always available when you need them."
We responded:
"Thank you for the wonderful review and for the kind words recommending our services to others! We strive to go the extra mile to assist you with any of your insurance needs and provide you with the customer care that you deserve! We truly appreciate your great feedback!"
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Allison Davis

February 20, 2025

5  out of  5
rating by Allison Davis
"Grayson is absolutely awesome!! He is very knowledgeable, helpful, and super kind!!"
We responded:
"Thank you for the wonderful 5 star review!"
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Hunter Tucker

February 7, 2025

5  out of  5
rating by Hunter Tucker
"I’ve never had a bad experience with State Farm and I love having a local team to call with any and all questions/concerns!"
We responded:
"Thank you for the wonderful review and for the kind words! We strive to go the extra mile to assist you with any of your insurance needs and provide you with the customer care that you deserve! We truly appreciate your great feedback!"
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Mark Harper

February 6, 2025

5  out of  5
rating by Mark Harper
"We have been using Ben for a number of years and they have been great. This week I have been working with Graysen on a new policy and he is awesome."
We responded:
"Thank you, Mark, for sharing your experience with Graysen! Your feedback is greatly appreciated."
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Carter

January 27, 2025

5  out of  5
rating by Carter
"Graysen from State Farm was so patient with me. He helped get the coverage I needed for me and my family, answered all my questions, and even worked around my schedule. Thank you!"
We responded:
"Thank you, Carter, for sharing your experience with us! I'm glad to hear that Graysen was able to assist you effectively and accommodate your schedule. We appreciate your feedback and are glad to know you and your family received the right coverage to fit your needs."
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Ethan Rylant

January 21, 2025

5  out of  5
rating by Ethan Rylant
"Great people, great service"
We responded:
"Thanks, Ethan! We're grateful to hear that you had a great experience with our team and service. If you ever need anything else, feel free to reach out. -Ben Norris State Farm"
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Charity Swann

January 17, 2025

5  out of  5
rating by Charity Swann
"Love State Farm! Graysen was extremely helpful! 10/10 recommend"
We responded:
"Thanks for the awesome feedback, Charity! I'm grateful to hear that Graysen was extremely helpful. Your recommendation means a lot to us!"
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Andrew Hampton

January 3, 2025

5  out of  5
rating by Andrew Hampton
"I have been a customer of Ben Norris for many years. His team is always a delight to work with. Most recently Gina has helped with homeowner’s insurance and Grayson has assisted me with insuring my classic vehicle. Both explained the process and exactly what I was getting with my coverage very well. Highly recommend"
We responded:
"Andrew - Thank you for your great feedback. I'm glad to know Gina and Grayson provided you with excellent service and clear explanations for your homeowner's and classic car insurance. Your recommendation means a lot to us, and we're grateful for your continued trust over the years!"
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Delana Hall

December 31, 2024

5  out of  5
rating by Delana Hall
"By far the best insurance agency I have ever used! We have everything from home, auto, and camper insurance through them! Great rates and even better customer service. Gina always goes above and beyond to make sure their clients are taken care of!"
We responded:
"Thank you for sharing your positive experience with our team, especially Gina! Your feedback means a lot, and we're grateful to have you as a customer. If there's anything else you need, we're always here to help!"
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Brandon Bader

December 21, 2024

5  out of  5
rating by Brandon Bader
"I had a great experience with Graysen. He was very professional and answered all of my questions"
We responded:
"Thank you, Brandon, for sharing your experience with Graysen! Your feedback is greatly appreciated."