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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Chapman

James Chapman

July 16, 2024

5  out of  5
rating by James Chapman
"I became unhappy a couple of months ago with my long-time insurance company and started shopping around for a new agent. I talked to several before settling on Ben Norris State Farm. I’ve known Ben for several years but was never on the market for new insurance until then. His staff was super helpful and knowledgeable about the market and made it an easy decision. In just a short time we had a localized hail storm that damaged our roof and vehicles. Ben and his staff guided us through the process and we had repairs and reimbursements done very quickly."
We responded:
"James, Thank you for the great review and trusting our team with your Insurance needs."
Profile photo of Candace Phillips

Candace Phillips

March 27, 2024

5  out of  5
rating by Candace Phillips
"Just wanted to take a minute to thank Ben and his office staff for all the help and support they have given me Any questions I have had, about any type of insurance products, Ben has helped me with answers Thanks for all the time and help you have given to me Great rates too!"
We responded:
"Candace, thank you for your kind words and 5-star review recognizing our team! We are always here to answer questions or assist in any way we can!"
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Blake Castleberry

March 8, 2024

5  out of  5
rating by Blake Castleberry
"Very knowledgeable guy! Don’t hesitate to give the man a call."
We responded:
"Thank you, Blake! We're always here to help. We appreciate your 5-star review."
Profile photo of Hayden Setser

Hayden Setser

February 1, 2024

5  out of  5
rating by Hayden Setser
"Ben Norris, is the best agent I have ever had , we have our cars , house and business all bundled with him !!!"
We responded:
"Thank you, Hayden! We're so glad to be your trusted choice for Auto, Home, and Business insurance."
Profile photo of Joe Pitts

Joe Pitts

January 30, 2024

5  out of  5
rating by Joe Pitts
"I highly recommend Ben and State Farm. Very professional, courteous, makes you feel at home and most importantly, makes sure you have the coverage you need without feeling pressured! Top notch! Oh, and Gina in the front office, can’t say enough good things about her as well. Whether on the phone or meeting her at the office, she helps complete the team!! 5 stars all the way!!"
We responded:
"Thank you for your 5-star review and recognition of our team, Joe! We're so glad to hear you feel confident in your insurance and always have a great experience with the Ben Norris State Farm Insurance Agency. We truly appreciate your recommendation of our services to others!"
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Nicole Morris (Bamasweetheat33)

November 6, 2023

5  out of  5
rating by Nicole Morris (Bamasweetheat33)
"I love the people"
We responded:
"Thank you for your kind words and review recognizing our amazing team, Nicole! We truly appreciate your support!"
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SABINO MOTORS LLC

September 19, 2023

5  out of  5
rating by SABINO MOTORS LLC
"100% recommend 👌"
We responded:
"Thank you for the wonderful review and for the kind words recommending our services to others! We strive to go the extra mile to assist you with any of your insurance needs and provide you with the customer care that you deserve! We truly appreciate your great feedback!"
Profile photo of Amy Corbin

Amy Corbin

February 13, 2023

5  out of  5
rating by Amy Corbin
"Ben and his team are extremely professional and very helpful. Thank you for all you do for your customers!"
We responded:
"We are so glad we can assist you with any of your insuarnce questions or needs, Amy! Thank you for the wonderful review recognizing our team and their efforts to provide you with the customer care that you deserve. We truly appreciate your feedback and look forward to being there for you for many years to come!"
Profile photo of James Clark

James Clark

May 23, 2022

5  out of  5
rating by James Clark
"Great guy been a customer for years."
Profile photo of Stacy Byrd

Stacy Byrd

May 11, 2022

5  out of  5
rating by Stacy Byrd
"Excellent customer service! Not only do they take care of there customers they treat you like family."