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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denver Clark

February 24, 2025

4  out of  5
rating by Denver Clark
"We were EXTREMELY happy with our previous insurance but had to swap companies due to moving states and Greysen was able to get us a policy fairly quick and has so far been nice. We haven't used them for very long though. Hoping they hold up to the high expectations our last insurance company set for us."
We responded:
"Thank you for sharing your positive experience with our team! Your feedback means a lot, and we're grateful to have you as a customer. If there's anything else you need, we're always here to help!"
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Daniel

February 20, 2025

4  out of  5
rating by Daniel
"Great customer service and always available when you need them."
We responded:
"Thank you for the wonderful review and for the kind words recommending our services to others! We strive to go the extra mile to assist you with any of your insurance needs and provide you with the customer care that you deserve! We truly appreciate your great feedback!"
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Allison Davis

February 20, 2025

5  out of  5
rating by Allison Davis
"Grayson is absolutely awesome!! He is very knowledgeable, helpful, and super kind!!"
We responded:
"Thank you for the wonderful 5 star review!"
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Hunter Tucker

February 7, 2025

5  out of  5
rating by Hunter Tucker
"I’ve never had a bad experience with State Farm and I love having a local team to call with any and all questions/concerns!"
We responded:
"Thank you for the wonderful review and for the kind words! We strive to go the extra mile to assist you with any of your insurance needs and provide you with the customer care that you deserve! We truly appreciate your great feedback!"
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Mark Harper

February 6, 2025

5  out of  5
rating by Mark Harper
"We have been using Ben for a number of years and they have been great. This week I have been working with Graysen on a new policy and he is awesome."
We responded:
"Thank you, Mark, for sharing your experience with Graysen! Your feedback is greatly appreciated."
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Carter

January 27, 2025

5  out of  5
rating by Carter
"Graysen from State Farm was so patient with me. He helped get the coverage I needed for me and my family, answered all my questions, and even worked around my schedule. Thank you!"
We responded:
"Thank you, Carter, for sharing your experience with us! I'm glad to hear that Graysen was able to assist you effectively and accommodate your schedule. We appreciate your feedback and are glad to know you and your family received the right coverage to fit your needs."
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Ethan Rylant

January 21, 2025

5  out of  5
rating by Ethan Rylant
"Great people, great service"
We responded:
"Thanks, Ethan! We're grateful to hear that you had a great experience with our team and service. If you ever need anything else, feel free to reach out. -Ben Norris State Farm"
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Charity Swann

January 17, 2025

5  out of  5
rating by Charity Swann
"Love State Farm! Graysen was extremely helpful! 10/10 recommend"
We responded:
"Thanks for the awesome feedback, Charity! I'm grateful to hear that Graysen was extremely helpful. Your recommendation means a lot to us!"
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Andrew Hampton

January 3, 2025

5  out of  5
rating by Andrew Hampton
"I have been a customer of Ben Norris for many years. His team is always a delight to work with. Most recently Gina has helped with homeowner’s insurance and Grayson has assisted me with insuring my classic vehicle. Both explained the process and exactly what I was getting with my coverage very well. Highly recommend"
We responded:
"Andrew - Thank you for your great feedback. I'm glad to know Gina and Grayson provided you with excellent service and clear explanations for your homeowner's and classic car insurance. Your recommendation means a lot to us, and we're grateful for your continued trust over the years!"
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Delana Hall

December 31, 2024

5  out of  5
rating by Delana Hall
"By far the best insurance agency I have ever used! We have everything from home, auto, and camper insurance through them! Great rates and even better customer service. Gina always goes above and beyond to make sure their clients are taken care of!"
We responded:
"Thank you for sharing your positive experience with our team, especially Gina! Your feedback means a lot, and we're grateful to have you as a customer. If there's anything else you need, we're always here to help!"
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Brandon Bader

December 21, 2024

5  out of  5
rating by Brandon Bader
"I had a great experience with Graysen. He was very professional and answered all of my questions"
We responded:
"Thank you, Brandon, for sharing your experience with Graysen! Your feedback is greatly appreciated."
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Jeremy Blalock

December 20, 2024

5  out of  5
rating by Jeremy Blalock
"Always easy to call and make a payment. Very helpful when I had claims and just recently they were helpful and easy when i helped my grandparents set up a new policy"
We responded:
"Great to hear, Jeremy! Thank you for your review. Glad we could assist with setting up your grandparents' policy!"
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Marissa Collett

December 6, 2024

5  out of  5
rating by Marissa Collett
"I had a great experience with Ben Norris - State Farm Insurance Agency! I worked with Graysen and they were able to get my renters insurance completed in less than ten minutes. It was a super easy process. Thank you!"
We responded:
"Thank you for sharing your experience, Marissa! We're happy to hear that Graysen made the process quick and easy for you. The Ben Norris State Farm team truly appreciates your 5-star review and kind words!"
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James Chapman

July 16, 2024

5  out of  5
rating by James Chapman
"I became unhappy a couple of months ago with my long-time insurance company and started shopping around for a new agent. I talked to several before settling on Ben Norris State Farm. I’ve known Ben for several years but was never on the market for new insurance until then. His staff was super helpful and knowledgeable about the market and made it an easy decision. In just a short time we had a localized hail storm that damaged our roof and vehicles. Ben and his staff guided us through the process and we had repairs and reimbursements done very quickly."
We responded:
"James, Thank you for the great review and trusting our team with your Insurance needs."
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Candace Phillips

March 27, 2024

5  out of  5
rating by Candace Phillips
"Just wanted to take a minute to thank Ben and his office staff for all the help and support they have given me Any questions I have had, about any type of insurance products, Ben has helped me with answers Thanks for all the time and help you have given to me Great rates too!"
We responded:
"Candace, thank you for your kind words and 5-star review recognizing our team! We are always here to answer questions or assist in any way we can!"
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Blake Castleberry

March 8, 2024

5  out of  5
rating by Blake Castleberry
"Very knowledgeable guy! Don’t hesitate to give the man a call."
We responded:
"Thank you, Blake! We're always here to help. We appreciate your 5-star review."
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Hayden Setser

February 1, 2024

5  out of  5
rating by Hayden Setser
"Ben Norris, is the best agent I have ever had , we have our cars , house and business all bundled with him !!!"
We responded:
"Thank you, Hayden! We're so glad to be your trusted choice for Auto, Home, and Business insurance."
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Joe Pitts

January 30, 2024

5  out of  5
rating by Joe Pitts
"I highly recommend Ben and State Farm. Very professional, courteous, makes you feel at home and most importantly, makes sure you have the coverage you need without feeling pressured! Top notch! Oh, and Gina in the front office, can’t say enough good things about her as well. Whether on the phone or meeting her at the office, she helps complete the team!! 5 stars all the way!!"
We responded:
"Thank you for your 5-star review and recognition of our team, Joe! We're so glad to hear you feel confident in your insurance and always have a great experience with the Ben Norris State Farm Insurance Agency. We truly appreciate your recommendation of our services to others!"
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Nicole Morris (Bamasweetheat33)

November 6, 2023

5  out of  5
rating by Nicole Morris (Bamasweetheat33)
"I love the people"
We responded:
"Thank you for your kind words and review recognizing our amazing team, Nicole! We truly appreciate your support!"
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SABINO MOTORS LLC

September 19, 2023

5  out of  5
rating by SABINO MOTORS LLC
"100% recommend 👌"
We responded:
"Thank you for the wonderful review and for the kind words recommending our services to others! We strive to go the extra mile to assist you with any of your insurance needs and provide you with the customer care that you deserve! We truly appreciate your great feedback!"
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Amy Corbin

February 13, 2023

5  out of  5
rating by Amy Corbin
"Ben and his team are extremely professional and very helpful. Thank you for all you do for your customers!"
We responded:
"We are so glad we can assist you with any of your insuarnce questions or needs, Amy! Thank you for the wonderful review recognizing our team and their efforts to provide you with the customer care that you deserve. We truly appreciate your feedback and look forward to being there for you for many years to come!"
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James Clark

May 23, 2022

5  out of  5
rating by James Clark
"Great guy been a customer for years."
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Stacy Byrd

May 11, 2022

5  out of  5
rating by Stacy Byrd
"Excellent customer service! Not only do they take care of there customers they treat you like family."